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Customer Service

Our staff works in close relationship with the physician to meet the patients short term needs as well as those patients in need of long-term care. Community Medical Supply, Inc. is staffed by licensed professional staff twenty-four hours a day seven days a week, to give you the care you need.
  • Free delivery within the counties we serve
  • 24 hour emergency service
  • Evaluation of client for specialized products
  • Evaluation of client’s home &workplace for wheelchair accessibility
  • Evaluation of client’s feasibility for wheelchair transport
  • Instruction on equipment operation and safety to client, family and
    caregiver
  • Weekly visits to our Oxygen Patients
  • Time and labor involved with trial fittings and product sampling
  • Labor for warranty repair of defective products
  • Pick-up and delivery of product
  • Monitoring use of product with compliance reports
  • Billing of primary or secondary payer sources
  • Rework of denied claims
  • Product and technology training for physicians and therapists
  • Arrange for patient travel
  • Cleaning of equipment
  • Loaner products while client’s product is in for service
  • Respiratory health education to seniors in assisted living centers
  • Providing additional E tanks at no charge
  • Provide oxygen conserving devices for client’s ease of portability of O2
  • Providing equipment in special cases prior to being able to bill for them
  • Accepting assignment (accepting a lesser payment rate than what is
    possible)

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Community Medical Supply,Inc.
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Community Medical Supply, Inc.
505 Hwy 1 S.
Washington, IA 52353
Phone: (319) 653-5797
Toll Free: 888-665-4000
Community Medical Supply, Inc.
2910 N. Gate Dr. Ste. B
Iowa City, IA 52245
Phone: (319) 356-0202
Toll Free: 866-956-0202
Community Medical Supply, Inc.
2109 Cedar Wood Dr.
Muscatine, IA 52761
Phone: (563) 260-4897
Toll Free: 888-665-4000